Cookies on the ELEXON Portal

This website stores cookies on your computer, both as an essential part of the user experience and also to collect information to help us understand your use of the service and improve it. Use the links to the right to either view/change your cookie preferences, or simply dismiss this message and accept our default cookie settings. Note: A cookie will be stored on your computer to record these preferences.
> Cookie Preferences
> Dismiss Message
 ELEXON.co.ukELEXON PortalBM ReportsTAAMT
site search 
 YOU ARE HERENewsIncident affecting TIBCO Subscribers 
MAR 2019
14
Incident affecting TIBCO Subscribers
Originally published by Nathalie Palazzo on 14/03/2019 15:13:29

Incident affecting TIBCO Subscribers

What is happening?
Since yesterday, some subscribers of the TIBCO service have been experiencing issues receiving data via their High Grade service. We performed a restart at 17:00 (GMT) yesterday and applied configuration changes on the TIBCO servers. Some subscribers are still experiencing issues receiving the TIBCO data.
 
How will I be affected?
Currently we believe there is a conflict between ELEXON’s and participants’ configuration at the server level. Until the incident is resolved, the impacted users will not receive the TIBCO data.
 
What do I need to do?
We are engaging directly with TIBCO to resolve the issue and we are also working with impacted users to ensure the service is restored as soon as possible. In the meantime, users can access the missing data from the TIBCO Archive on the ELEXON Portal. Alternatively, the data is also available on the BMRS website, API and Data Push Service.
 
Is there anything else I need to know?
For more information on this News Item, please email bscservicedesk@cgi.com

Please login to get more out of the Portal. Personalisation, operational data and more! Login now.
Remember Me    more information
Your login session will normally be timed out after two hours of inactivity. Choosing "Remember Me" will extend this to 28 days of inactivity, so as long as you visit the site at least once every 28 days, you will remain logged in. Only use this option if you are on a private computer that others do not have access to.
Forgot Password?
Not yet a member?
Register now